SHIPPING:
Shipping rates and delivery dates are calculated and shown at checkout
RETURNS:
You have 30 days to return the product after delivery. If you are not happy with the product or if you received it in a damaged condition then please go to our returns portal ( link can be found on our help page), search for your order with the order number and your email address and request a return/exchange. For some items you also have to state the reason for return or exchange and photos of the product.
If you are a registered user you will get the option to return/ exchange in your orders page.
SHIPPING
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Shipping options may vary depending on the delivery address, what time you place your order and item availability.
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When you process your order, we will show you the shipping methods available, the cost and the estimated delivery date.
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When placing the order, we will provide you with the estimated delivery date. Then you can track it from your account or, if you purchased as a guest, from the link in any of the emails we have sent you about your purchase.
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Please note that deliveries are only made on working days.
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Please remember that the shipping address of your order must be in the same market/region as where you made the purchase.
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Some of our products come individually packaged to protect their shape and provide extra durability.
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In some cases, we may fulfill products from the same order in different facilities, which means they’ll be shipped separately.
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Sometimes we will offer to send your order items in multiple deliveries, depending on their availability, so that you receive them as soon as possible.
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Once the purchase has been completed, the selected shipping method cannot be changed
HOME DELIVERY
- We only offer home delivery at this point
